Help Center

Need a hand?

The short answers to the questions we get most. Still stuck? Email support@tonbotv.com.

Is tonboTV really free?+

Yes — 100%, forever. No subscription, no sign-up, no credit card. tonboTV is an ad-supported (FAST) network, so the brands on our channel pay for your viewing.

Do I need to create an account?+

No. Open play.tonbo.tv or launch the channel on your TV and start watching. There's nothing to sign up for.

Where can I watch tonboTV?+

On the web at play.tonbo.tv, and on 17+ connected-TV platforms including Roku, Fire TV, Samsung TV+, LG Channels, Vizio WatchFree+, and Google TV. See our full list on the Where to Watch page.

What can I watch?+

Seven curated genres: Documentaries, Sports, Edutainment, Health & Wellness, Cooking & Food, Kids & Family, and Lifestyle & Travel — both as a 24/7 live channel and on demand.

Is tonboTV safe for kids?+

Yes. Our Kids & Family genre is screened by educators, and our linear schedule is daypart-appropriate. We don't use auto-play algorithms aimed at children.

How do I get my show on tonboTV?+

We're always looking for independent filmmakers and creators. Visit Work With Us → For Creators to submit your work.

How do I advertise on tonboTV?+

Visit Work With Us → For Advertisers, or email partners@tonbotv.com.

I found a problem with a video. How do I report it?+

Email support@tonbotv.com with the show title, episode, and the time-code of the issue.

Does tonboTV track me?+

We use industry-standard analytics to count viewership and serve relevant ads. We do not require an account, and we do not sell personal data. See our Privacy Policy for details.